{"id":815,"date":"2025-03-09T03:25:12","date_gmt":"2025-03-09T03:25:12","guid":{"rendered":"https:\/\/lakshmi-bijoux.com\/?page_id=815"},"modified":"2025-03-09T04:46:00","modified_gmt":"2025-03-09T04:46:00","slug":"garantia-cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/lakshmi-bijoux.com\/index.php\/garantia-cambios-y-devoluciones\/","title":{"rendered":"Garant\u00eda, cambios y devoluciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"815\" class=\"elementor elementor-815\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff8f81 e-flex e-con-boxed e-con e-parent\" data-id=\"5ff8f81\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bebdb7 elementor-widget elementor-widget-heading\" data-id=\"3bebdb7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cambios y devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33c001b e-con-full e-flex e-con e-child\" data-id=\"33c001b\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3921649 e-con-full e-flex e-con e-child\" data-id=\"3921649\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cbbd1e elementor-widget elementor-widget-text-editor\" data-id=\"6cbbd1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\">Se aceptan solicitudes de cambio de art\u00edculos que sean devueltos sin usar y en perfecto estado de venta dentro de los 5 d\u00edas siguientes a la fecha de la compra. El cambio se procesar\u00e1 del mismo modo que la compra inicial dentro de los 14 d\u00edas siguientes a la recepci\u00f3n de las mercanc\u00edas devueltas.<\/p><p style=\"padding-left: 40px;\">Solo se acepta un solo cambio por compra.<\/p><p style=\"padding-left: 40px;\">Los productos deben estar en perfecto estado, con el empaque original y no debe tener ning\u00fan signo de haber sido utilizado. Los productos que no cumplan con estas condiciones, ser\u00e1n devueltas bajo la responsabilidad del comprador.<\/p><p style=\"padding-left: 40px;\">Las piezas personalizadas y modificadas se consideran como una venta final y no se aceptan cambios. Si detectas alguna novedad o inconveniente en la recepci\u00f3n de tu pedido, ponte en contacto con el Servicio de Atenci\u00f3n al Cliente, escribiendo al email de contacto de LAKSHMI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c903f09 elementor-widget elementor-widget-text-editor\" data-id=\"c903f09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><strong>Costos de envio: <\/strong>El cliente debe asumir los costos de env\u00edo del producto que quiere cambiar como los costos de env\u00edo de regreso.<\/p><p style=\"padding-left: 40px;\"><strong>Pol\u00edticas de Cupones: <\/strong>Los cupones no son acumulables. \u00danicamente se acepta un (1) cup\u00f3n por orden<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2e6d88 elementor-widget elementor-widget-image\" data-id=\"d2e6d88\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"767\" height=\"1024\" src=\"https:\/\/lakshmi-bijoux.com\/wp-content\/uploads\/2025\/02\/WhatsApp-Image-2025-03-07-at-16.40.05_461ca986-767x1024.jpg\" class=\"attachment-large size-large wp-image-827\" alt=\"\" srcset=\"https:\/\/lakshmi-bijoux.com\/wp-content\/uploads\/2025\/02\/WhatsApp-Image-2025-03-07-at-16.40.05_461ca986-767x1024.jpg 767w, https:\/\/lakshmi-bijoux.com\/wp-content\/uploads\/2025\/02\/WhatsApp-Image-2025-03-07-at-16.40.05_461ca986-225x300.jpg 225w, https:\/\/lakshmi-bijoux.com\/wp-content\/uploads\/2025\/02\/WhatsApp-Image-2025-03-07-at-16.40.05_461ca986-768x1025.jpg 768w, https:\/\/lakshmi-bijoux.com\/wp-content\/uploads\/2025\/02\/WhatsApp-Image-2025-03-07-at-16.40.05_461ca986-600x801.jpg 600w, https:\/\/lakshmi-bijoux.com\/wp-content\/uploads\/2025\/02\/WhatsApp-Image-2025-03-07-at-16.40.05_461ca986.jpg 959w\" sizes=\"(max-width: 767px) 100vw, 767px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea514c8 e-flex e-con-boxed e-con e-parent\" data-id=\"ea514c8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-153c671 elementor-widget-divider--separator-type-pattern elementor-widget-divider--no-spacing elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"153c671\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;xMidYMid meet&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 120 26&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpolygon points=&#039;0,14.4 0,21 11.5,12.4 21.3,20 30.4,11.1 40.3,20 51,12.4 60.6,20 69.6,11.1 79.3,20 90.1,12.4 99.6,20 109.7,11.1 120,21 120,14.4 109.7,5 99.6,13 90.1,5 79.3,14.5 71,5.7 60.6,12.4 51,5 40.3,14.5 31.1,5 21.3,13 11.5,5 \t&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-595c46d elementor-widget elementor-widget-heading\" data-id=\"595c46d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garant\u00eda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf09d1 elementor-widget elementor-widget-text-editor\" data-id=\"5bf09d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Es nuestro deber garantizar a los compradores la calidad y buen estado de los productos vendidos. El t\u00e9rmino de vigencia de la garant\u00eda de los art\u00edculos comprados por defecto de calidad, seguridad y buen estado es de 15 d\u00edas calendario contados a partir de la fecha de entrega.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f2edad e-con-full e-flex e-con e-child\" data-id=\"0f2edad\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8fb33c6 e-con-full e-flex e-con e-child\" data-id=\"8fb33c6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-375ddc1 elementor-widget elementor-widget-heading\" data-id=\"375ddc1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tener en cuenta lo siguiente:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23e03c5 elementor-widget elementor-widget-text-editor\" data-id=\"23e03c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\">Se debe enviar una solicitud al correo electr\u00f3nico info@lakshmi-bijoux.com indicando n\u00famero de pedido para corroborar fecha de compra.<\/p><p style=\"padding-left: 40px;\">El cliente deber\u00e1 enviar fotos detalladas del producto y de su defecto<\/p><p style=\"padding-left: 40px;\">El producto ser\u00e1 revisado por el departamento de calidad y se dar\u00e1 respuesta en un m\u00e1ximo de quince (15) d\u00edas.<\/p><p style=\"padding-left: 40px;\"><br \/>En caso de que el producto admita reparaci\u00f3n, el mismo ser\u00e1 reparado, si no, se proceder\u00e1 a su cambio.<\/p><p style=\"padding-left: 40px;\"><br \/>El proceso de reparaci\u00f3n podr\u00e1 tardar hasta quince (15) d\u00edas h\u00e1biles contados a partir de su recepci\u00f3n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0be65fa e-con-full e-flex e-con e-child\" data-id=\"0be65fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a02600a elementor-widget elementor-widget-heading\" data-id=\"a02600a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quedan exclu\u00eddos de la garant\u00eda los productos que presenten:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-534bc51 elementor-widget elementor-widget-text-editor\" data-id=\"534bc51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\">Rasgones, raspones, pelones y\/o ruptura de materiales, como cualquier otra ocasionada por el mal uso del producto.<\/p><p style=\"padding-left: 40px;\">Los cambios en el color, tonalidad y texturas de los materiales ocasionada por mal uso del producto.<\/p><p style=\"padding-left: 40px;\">Productos que ya hayan sido manipulados por talleres, as\u00ed como tambi\u00e9n da\u00f1os ocasionados por arreglos y\/o limpiezas inadecuadas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cambios y devoluciones Se aceptan solicitudes de cambio de art\u00edculos que sean devueltos sin usar y en perfecto estado de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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